At Silas Checkin, we strive to offer you the best shipping experience possible. Please review the following details regarding our shipping procedures.
1. Shipping Locations
We offer worldwide shipping to most locations. If you have any questions regarding shipping to your location, please feel free to contact us at [email protected].
2. Shipping Method and Delivery Time
We use reliable local and international carriers for our shipments. Delivery times may vary based on your location. Typical delivery times are:
- Domestic Orders: 5-10 business days
- International Orders: 10-21 business days (subject to customs and delivery restrictions)
Please note that delivery times are estimates and may vary depending on factors such as weather, holidays, and carrier delays.
3. Order Processing
- All orders are processed within 2 business days of receiving your order.
- Orders placed on weekends or holidays will be processed on the next business day.
4. Shipping Costs
We offer free shipping for all orders, regardless of the order size, within the regions we serve.
5. Cash on Delivery (COD)
As we only offer Cash on Delivery (COD) as the payment method, payment will be collected when the product is delivered to your provided shipping address. Please ensure someone is available to make the payment at the time of delivery.
6. Order Tracking
Once your order is shipped, we will send you a tracking number (if applicable) via email to monitor the progress of your shipment. You can use this tracking number to check the status of your delivery.
7. Delivery Issues
If there are any issues with your delivery, such as delays or undelivered packages, please contact us immediately at [email protected]. We will do our best to assist you in resolving the matter.
8. Lost or Damaged Items
If your item is lost or damaged during shipping, please contact us within 7 days of receiving the item. We will work with you to resolve the issue, which may include a replacement or compensation based on the situation.
9. Contact Us
If you have any questions about our shipping policy, please feel free to reach out to us at:
Email: [email protected]